Social Media Expert?

I conducted the third 'Social Media' session to my internal team last week mainly focusing on the benefits and power of twitter along with recommendations of how we as a communications department can use the tool. In the afternoon I held a catch up session with my Director of Communications to get him up to speed on how we are currently using it, my research and my recommendations for the future - this generated some positive feedback which I am still contemplating. As I am a placement student I will be leaving the company before September sometime and due to the economic climate they will not be replacing my position. My Director has asked before I leave if I can pass on 'my knowledge and wisdom' to the rest of the marketing and corporate communications associates to ensure that the department continues to move with the times. He expressed that having youth on my side helps with my eagerness to learn and understand social media. As mentioned before his comments got me thinking. All though I am very appreciative of the compliment what qualifies anybody to be a social media 'guru' or 'expert' ? There are no set qualifications to pass nor are there any particular guidelines to follow. An article on ft.com explains how in the current financial climate many organisations and agencies are utilising the use and cost effectiveness of social media tools but "A recent poll of members of the US-based Chief Marketing Officer Council found that a third did not have the internal talent within their marketing departments to engage in new media programmes." What do you determin at internal talent? Someone who can set up a twitter account or someone who uses it effectively? I am sure this is a discussing topic I will have to continue to explore but if anyone can please enlighten me as to how you graduate from the knowledge of social media then please do get in touch. In the mean time I'm off to pack my bags for social media freshers week!

To twitter or not to twitter that is the question...

Recently I have been trying to get to grips with the latest social media trend – twitter. Twitter is a status update social media tool allowing you to discuss/announce your latest feed using only 140 characters or less. With a rise in citizen journalism this will be the perfect tool for people to get an idea of an event as it happens from the people closest too it – allowing a range of angles to be covered from the corporate level right down to the innocent bystander.

I am still getting to grips with the modern technology myself but some people have taken it a step further. Drew Benvie, board director at Hotwire PR based in London one of the most active pr agencies on twitter according to PRWeek in February, has started a social media experiment this week by searching on twitter instead of Google for answers. Drew explains that his experiment started when he was looking for a place to eat Sunday lunch near to his home – Google provided too many results where as twitter was more refined and the responses were more personal.

Stephen Waddington, Managing Director of Rainerpr is also interested in the progress of this research and been blogging about his progress.

The experiment mentioned above though is one of many uses twitter claims to have. A friend of mine was able to obtain a BBC interview with a client via twitter after seeing what the journalist was writing about from his status update.

Although I am still learning about the values and technicalities of twitter I am open to the value it may bring to the media industry but what about the mere mortals of the world – will it bring value to their lives also?

For more information on the benefits of twitter Drew has a good ten step guide.

If anyone has any tips for twitter or simply a dummies guide please send it along – I am due to host another social media session for my colleagues in the next couple of weeks so any other aspects regarding twitter you feel I need to cover then please do let me know!